Privacy Policy

Our commitment to protecting your privacy and personal data

2025/05/11

Introduction

Welcome to Birthday Video AI. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered birthday video invitation service.

By accessing or using our service, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not use our service.

Information We Collect

Personal Information

  • Account Information: Name, email address, and profile information you provide when creating an account
  • Payment Information: Processed securely through our payment provider (Creem). We do not store your credit card or payment details
  • User Content: Photos, messages, and custom prompts you upload for video generation

Automatically Collected Information

  • Usage Data: Pages visited, time spent, features used
  • Device Information: IP address, browser type, operating system, device identifiers
  • Cookies and Tracking Technologies: Used to analyze service usage and improve user experience

How We Use Your Information

We use your information for the following purposes:

  • To Provide Our Services: Generate personalized birthday videos based on your inputs
  • Account Management: Create and manage your account, process subscriptions
  • Payment Processing: Handle billing and subscriptions through Creem
  • Communications: Send important updates, respond to inquiries
  • Analytics: Understand how users interact with our service using Google Analytics
  • Security: Detect, prevent, and address fraud, abuse, and technical issues
  • Legal Compliance: Comply with applicable laws and regulations

Google Analytics

We use Google Analytics to analyze the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about website usage.

You can learn more about Google's privacy practices at: https://www.google.com/policies/privacy/

Payment Processing

All payment transactions are processed securely through Creem, a third-party payment processor. We do not collect, store, or process your credit card or payment information directly.

When you make a purchase:

  • Payment details are entered directly on Creem's secure servers
  • Creem transmits to us only transaction confirmation and basic billing information
  • We receive no access to your full credit card details

For more information about Creem's privacy practices, please visit: https://creem.io/privacy

Data Transfers

Our service is global. By using Birthday Video AI, you understand that your information may be transferred to and maintained on servers located outside your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

We will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

Cookies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information.

Types of Cookies We Use

  • Essential Cookies: Required for the service to function properly
  • Analytics Cookies: Help us understand how users use our service (Google Analytics)
  • Preference Cookies: Remember your settings and preferences

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features may not function properly without cookies.

GDPR Data Protection (European Users)

If you are located in the European Economic Area (EEA) or United Kingdom (UK), you have certain data protection rights:

Your Rights

  • Right to Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate personal data
  • Right to Erasure: Request deletion of your personal data ("Right to be forgotten")
  • Right to Restrict Processing: Request restriction of processing your data
  • Right to Data Portability: Request transfer of your data to another organization
  • Right to Object: Object to processing of your personal data

We process your personal data based on:

  • Consent: You have consented to the processing
  • Contract: Processing is necessary for the performance of a contract
  • Legitimate Interests: Processing is necessary for our legitimate interests

To exercise any of these rights, please contact us through our Contact page.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

  • Account Data: Retained while your account is active and for 2 years after deletion
  • Generated Videos: May be retained for a limited period for service delivery
  • Payment Records: Retained as required by tax and accounting regulations (up to 7 years)

Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

Our service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "date" at the top.

We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

For privacy-specific concerns, you may also reach us through our Contact page.

For more information about our practices, please also review:

  • Cookie Policy - How we use cookies and similar tracking technologies
  • Terms of Service - The terms and conditions governing your use of our service